Your goal is to smoothly lead your clients from contract to close. To accomplish this goal, it is essential to work with someone who can manage the financing process for you. Rest assured that every member of our team is committed fully to your clients' satisfaction...and yours.
SureStart® Pre-Approval
With our SureStart pre-approval, Citi 
thoroughly verifies your client's credit and income, providing them with an exact amount they qualify for. With pre-approval in hand, you will know exactly which price range of homes to show them.
Broad Product Offering
Whatever your client's situation, we have a solution:
- Fixed Rate Mortgages
- Adjustable Rate Mortgages
- FHA/VA
- Interest-Only Mortgages2
- Jumbo Mortgages up to $3 million
- Special programs for first-time homebuyers
On-Time Closing Guarantee
We are so confident in our mortgage process that we guarantee it. If we do not meet our agreed upon closing date, your client will receive a $1,500 credit at closing.
Contact us today at retailpartnership@citi.com†.
†Do not send confidential information via email.
- SureStart® is a registered service mark of Citigroup Inc. Final commitment is subject to verification of information, receipt of a satisfactory sales contract on the home your buyer wishes to purchase, appraisal and title report, and meeting our customary closing conditions. There is no charge for the SureStart pre-approval, but standard application and commitment fees apply.
- Unless your buyers make payments in addition to the interest only payment, they will owe the amount you initially borrowed at the end of the interest only period. Your monthly payment will increase once you begin making payments of both principal and interest even if the interest rate does not change.
- If your buyer is purchasing a home, we guarantee to close by the date specified in the purchase contract, unless prohibited by federal law*, and further provided that the date is at least 30 days after the application date and the date of the purchase contract. If the loan fails to close on time due to a delay by Citi, your buyer will receive a credit towards closing costs of $1,500. Offer not available for refinance loans, co-ops, unapproved condos, residences under construction, community lending loans, and government loans. In Texas, the credit may not result in your buyer receiving cash back. (*Federal law requires certain disclosures be delivered to the borrower at least 3 business days before consummation. The guarantee to close does not apply if such disclosures are required and the closing is delayed due to the 3 business day waiting period.)
